To register your account online or to pay your bill, click here
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For billing, service requests and other inquiries use the following:
General Customer Service Number: (281) 290-6500
Customer/Billing Inquiries Email: info@mdswater.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Main Office
406 W. Grand Pkwy S, Ste 260
Katy, TX 77494
Monday through Friday from 8:00 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our dispatch team at 281-290-6500.
Below shows the cumulative water rate schedule.
| $ 14.25 | Minimum monthly charge per Equivalent Single Family Residential equivalent connection for water as determined by the District's engineer (includes first 1,000 gallons usage per User) |
| $ 1.25 | Water rate per 1,000 gallons metered water for usage between 1,001 gallons and 15,000 gallons |
| $ 1.50 | Water rate per 1,000 gallons metered water for usage between 15,001 gallons and 30,000 gallons |
| $ 1.75 | Water rate per 1,000 gallons metered water for usage between 30,001 gallons and 50,000 gallons |
| $ 2.00 | Water rate per 1,000 gallons metered water for usage between 50,001 gallons and 75,000 gallons |
| $ 2.50 | Water rate per 1,000 gallons metered water for usage over 75,000 gallons |
